We operate knowledge widget on our website where users can search for keywords and get knowledge about a wide array of topics. We track these searches in Google Analytics via an event category, which makes the search queries event actions.
Not surprisingly, we face two issues:
- Users spell the same query in different ways (e.g. typos, singular/plural, with/without article, etc.)
- Users sometimes formulate search phrases as a single word, and sometimes as a complete or partial sentence (e.g. "item", "what about item", "give me details about item", etc.)
Is there a way to consolidate these very different event actions into one? Right now, we have results like this:
item: 20 searches
itme: 3 searches
about item: 8 searches
the item: 9 searches
items: 12 searches
give me details about item: 1 search
what about item: 1 search
etc.
The goal is to just have:
item: 54 searches
Is there a way (within or separate from GA) to make this happen?
Thanks for your support!
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