printing - Epson TM-H6000IV slip light flashing

Question

I am an employee at a company in the POS department and we use Epson TM-6000IV receipt printers on our POS machines.

We frequently get slip light errors and I do not know how to fix it, we generally have the store clear out paper jams and such, but there are times that it does not work.

The research I found in the manual and online is to Send Error Recovery Command. OS on POS is windows 7. How do I send Error Recovery Command?? We do not use these device on a network, but thru serial port.

Is there a step by step way to do this on Windows 7 POS machine so I can fix these printers?

Any help is appreciated.

Also, would resetting the printer to factory default (push button on back) work also?

question from:https://stackoverflow.com/questions/65852762/epson-tm-h6000iv-slip-light-flashing

Answer 1

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