apache - Getting Internal Server Error while trying to access my site

Question

I am getting this error.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@crimsonbux.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.2.20 (Unix) mod_ssl/2.2.20 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_fcgid/2.3.6 Server at www.crimsonbux.com Port 80

Can someone please let me know how I can solve it?

Answer 1

A 500 Error is often caused due to an issue with Permissions. Check out the following guide on setting proper permissions using Cyberduck (you will want to research permissions for your particular FTP client):

http://webmaster.iu.edu/chmod/chmod_mac.shtml

Additionally, you can check out the error log and get more information on what is causing the error. If you have an administrator gui provided to you by your host, that will be a good place to check. Here is an example video for cPanel (you will want to check with your host for how to access this report on your specific admin. interface):

http://www.youtube.com/watch?v=pzO1UNHZjZo

It appears that your host (bigrock.in) provides cPanel and Linux hosting, so the above video should be helpful. If not, consider contacting your host by submitting a support ticket here:

http://support.bigrock.com/index.php?/Tickets/Submit