at command - AT^SYSINFO and a C++ terminal program

Question

I have written a program that comminucates serially with a USB 3g Modem. When I open the port and write the AT command

AT

To the modem, I get the normal "OK" response and can read it using a serial read function. In a terminal, when I write the command

AT^SYSINFO

I get the following response:

^SYSINFO:#,#,#,#,#,#

With the #'s being numbers. However, when I attempt to write the same command serially using my program, I read only this reponse:

AT^SYSINFO

I try to then read another line of incoming data, but no data comes. Can anyone help me with this? There is information in the ^SYSINFO message that I need to extract.

Answer 1

You MUST terminate an AT command line with and nothing else (unless you have modified ATS3, but you should not)¹. To quote the V.250 specification:

5.2.1   Command line general format

A command line is made up of three elements: the prefix, the body, and
the termination character. The command line prefix consists of the
characters "AT" or "at", or, to repeat the execution of the previous
command line, the characters "A/" or "a/". The body is made up of
individual commands as specified later in this Recommendation. Space
characters are ignored and may be used freely for formatting purposes,
unless they are embedded in numeric or string constants (see 5.4.2.1
or 5.4.2.2). The termination character may not appear in the body. The
DCE shall be capable of accepting at least 40 characters in the body.
The termination character may be selected by a user option (parameter S3),
the default being CR (ASCII value 13).

DCE means modem.

(I removed the IA5 references in the quote above as that is only confusing)

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¹ Terminating with will usually work, but that is only because of the 125ms abort timeout delay that makes the extra not abort the command.